Microsoft mtp porting kit1/19/2024 ![]() ![]() I don't care about downloading files, as I just use the camera card. Installed Media Feature Pack for N and KN versions of Windows 10.Disabled, then enabled it, then scan for hardware changes.Tried both cameras on my desktop computer - both were recognized.Tried my other camera, a 6D, on the laptop - it wasn't recognized either.Everything in Utility2 is greyed out except for "Monitor Folder", and everything is is greyed out in Utility 3. installed and updated EOS Utility 2, and installed EOS Utility 3."Portable Devices" is nowhere to be found. When connecting the camera to either of the two ports that recognize it.In both of them, "Canon Camera" now appears under "Other Devices" with a yellow triangle. Two out of three realize something is connected. Tried all three USB ports, with nothing connected to the others.In device manager, right-clicked Update Driver Software, all say they have the best version.Both comuters have the exact version of Windows 10: Version 1607 (OS Build 143.1066) Both are HP computers. Naturally, the laptop is the one I need it to work on. I have both a 6D and 60D camera that not properly recognized by my HP Envy laptop I have tried on two computers: my desktop (which works as expected, showing the camera under portable devices), and my laptop (which is the one having issues. I have scoured the internet to find a fix, tried everything I found, and still no joy. "Unknown USB Device (link in Compliance Mode) pops up under Unversal Serial Bus controllers. Right clicking for properties, yields the error The drivers for this device are not installed (Code 28). I want to be able to shoot tethered to my laptop, but my camera isn't being recognized correctly. In Device Manager, it appears under Other Devices, with a yellow triangle.
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